Refund policy

We stand by our work and if we have made an error or issue we will gladly correct the issue. Before submitting your order, please make sure all of your information is correct. Due to the personalized nature of our items, we do not accept returns or offer refunds.

Personalized items are not eligible for return as they were custom made by hand just for you. Please contact us at info@sonomacustomgoods.com within 48 hours of delivery to report any damage for consideration of replacement.